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Return & Refund Policy
At nystore.pk, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
You may request a return or exchange within 7 days of receiving your order if:
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The item is damaged
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The item is defective
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You received the wrong product
To be eligible for a return:
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The product must be unused
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The product must be in its original packaging
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All accessories, parts, and manuals (if any) must be included
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Proof of purchase (order number or receipt) is required
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